DESIGN POLICIES AND PROCEDURES
All prices listed on our website are in € (euro).
Terms & Conditions
The following Terms and Conditions of Service apply to all products and services provided by InkMonkeys (hereinafter referred to as InkMonkeys) and in the event of any dispute are governed by the laws of Ireland.
All work is carried out by InkMonkeys on the understanding that the client has agreed to our terms and conditions.
DEPOSITS AND PAYMENT
Charges for design services to be provided by InkMonkeys will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due.
Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior release of materials.
PAYMENT METHODS ACCEPTED
PayPal is simple, convenient way to make payments online and allows you to use your credit card. You do not need a Paypal account to make payments with credit or debit cards.
You can make cancellations at any time. Please keep in mind that the deposit is non-refundable.
Cancellation of orders may be made by e-mail. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 14 days. Please note: any cancellation which is not formally confirmed in writing and received by InkMonkeys within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
Each project will specify the number of revisions included. Additional revisions can be made for an hourly rate and will be quoted based on the project. Charges for any additional services requested during the project that are over and above the estimated time or out of scope as per originally briefed, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance. Any extra work that forms as a result of scope creep will be agreed by both parties during the project and must be paid for in full by the client before any artwork files are released.
The customer also agrees that InkMonkeys holds no responsibility for any amendments made by any third party, before or after a design is published.
Each project has a timeline and an estimated start and completion date. Please respect our timeline and respond in a timely fashion with any revision requests once project has commenced. A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30 day abandonment, a start up fee may apply.
PORTFOLIO AND WEBSITE CREDIT
We reserve the right to add completed projects to our portfolio. If there is a privacy issue involved, please inform us.
COPYRIGHT FOR ARTWORK
Graphic designs created at our studio are custom-created and exclusive to each business. Any concepts that are not chosen and paid for will be a violation of our graphic design rights if they are used elsewhere. Copyright is retained by InkMonkeys on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of InkMonkeys, unless specifically agreed in writing.
CONTRACT WITH INKMONKEYS
By entering into a project with InkMonkeys, you are consenting to be bound by the terms of these policies and procedures. Please note that our policies and procedures can be changed or updated at any time without prior notice to you.